Privacy Policy

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Act Building Compliance Ltd

Last updated: 02/01/2026

Act Building Compliance Ltd (“we”, “us”, “our”) is a UK limited company providing building compliance and related professional services.

Company name: Act Building Compliance Ltd
Email: info@actbc.co.uk

For the purposes of UK data protection law, we are the Data Controller.

This privacy policy explains how we collect, use, store, and protect personal data when you:

• Visit our website
• Make an enquiry
• Engage us for services
• Communicate with us by email, phone, or online forms

It applies to all personal data processed by Act Building Compliance Ltd.

We comply with:

• UK General Data Protection Regulation (UK GDPR)
• Data Protection Act 2018

We process personal data lawfully, fairly, and transparently.

We may collect and process the following categories of personal data:

• Name
• Company name
• Email address
• Telephone number
• Postal address
• Project or enquiry details
• Any information you include in correspondence

When you visit our website, we may collect:

• IP address
• Browser type and version
• Pages visited
• Date and time of visits
• Referring website

This data is collected via cookies and similar technologies.

We use your personal data to:

• Respond to enquiries
• Provide building compliance services
• Prepare quotations and contracts
• Communicate with clients and suppliers
• Meet legal and regulatory obligations
• Improve our website and services
• Protect our legal rights

We do not use your data for automated decision-making or profiling.

Under UK GDPR, we rely on the following lawful bases:

• Contract – where processing is necessary to deliver our services
• Legitimate interests – for business communications and service improvement
• Legal obligation – where required by law (e.g. HMRC, health & safety records)
• Consent – where explicitly required (e.g. marketing communications)

You may withdraw consent at any time.

We will only send marketing communications if:

• You have explicitly opted in; or
• There is an existing client relationship and the communication is relevant

You can opt out at any time by contacting us or using the unsubscribe link where provided.

We may share personal data with:

• Professional advisers (accountants, legal advisers)
• IT and website service providers
• Regulatory bodies where legally required

All third parties are required to respect the security of your data and process it lawfully.

We do not sell or trade personal data.

We take appropriate technical and organisational measures to protect personal data, including:

• Secure systems and access controls
• Password protection
• Limited access on a need-to-know basis

We retain personal data only for as long as necessary to fulfil its purpose and meet legal requirements.

Retention periods vary depending on the data type:

• Enquiry data: up to 12 months
• Client records: up to 6 years after contract end (for legal and tax purposes)
• Financial records: as required by UK law

Data is securely deleted once no longer required.

You have the right to:

• Access your personal data
• Request correction of inaccurate data
• Request erasure (“right to be forgotten”)
• Restrict processing
• Object to processing
• Request data portability
• Withdraw consent at any time

To exercise your rights, contact us using the details above.

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO):

Website: www.ico.org.uk
Telephone: 0303 123 1113

We would encourage you to contact us first so we can resolve the issue.

Our website uses cookies to improve functionality and user experience.

Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to review their policies.

We may update this privacy policy from time to time. The latest version will always be published on our website with the updated date.